This website (“homezie.uk”) is operated by (“Homezie”) Homezie Ltd a company registered in England and Wales under number 12080156 whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Homezie is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
We collect data from you in the following ways:
- When you use our website or forms to make a booking, enquiry or request.
- When you speak to a member of our staff either via email, telephone.
When you book or request an apartment with us we will need to collect certain personal information about you for us to process any request or booking and provide you with the very best service you would expect. Information may include, but is not limited to details such as your name, contact details, address and your credit/debit card details. We may also collect additional information in connection with your participation in any promotions offered by us and information you provide when giving us any feedback. This information is used to continually improve our services for your benefit.
All reservations made must be paid for prior to arrival date. Apartments cannot be reserved if the full payment has not been received. If a booking is made less than 7 days prior to the arrival date, the full payment is required at the time of booking. If you are booking for more than 30 days, we only require the payment of that period prior to arrival. Failure to receive the payment may result in the cancellation of a booking. All Payments should be done in GBP. The card holder must present the debit or credit card that was used for accommodation pre-payment and valid Photo ID upon arrival. Failure to do so may result in refusal of a stay and guest will not be entitled to a refund.
Analytical website software used to better understand the trends of our customers; this helps us improve the layout and relevance of the website for your benefit. See “Cookies Policy” for more information.
We will use your information to provide and personalise our services. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Homezie and we may contact you by post, email, telephone (including SMS) or fax for these purposes.
Your data may also be used for the following purposes:
- credit or other payment card verification and screening,
- administrative and accounting purposes,
- statistical and marketing analysis,
- systems testing, maintenance and development,
- customer surveys, customer relations
- and to help us in any future dealings with you, for example by identifying your requirements and preferences.
We like to get your feedback to help us to improve our service so we may contact you by post, email, telephone or fax to ask your opinions. There may be instances where it may be necessary for us to communicate with you, for administrative or operational reasons relating, for example, to advise you of alterations to bookings. We may also use and analyse the information we collect to administer, support, improve and develop our business. The information you provide to us will be held in our systems, which are located on our premises or those of an appointed third party.
We do not sell your information to third parties; we may allow access to your information by third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Please see “disclosure to third” parties below for more information.
By joining the Homezie email news service, you will receive by email our latest news and information regarding special offers. For example, we will often give you advance notice of our new locations, so that you can be amongst the first to stay at these locations. You will need to provide us with your name, email address, and email format if you wish to subscribe to this service. You can opt out at any time by clicking the unsubscribe link at the foot of each email newsletter alternatively if you would prefer not to receive this information, call us on 07828 871 669 or email firstname.lastname@example.org
When you make a booking or enter personally identifying information your details are transmitted across the internet securely using high-grade encryption (256 bit).In addition, as required by the (“GDPR”) General Data Protection Regulation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you. Under GDPR you have the right to request information via a (“SAR”) Subject Access Request by email to mail@Homezie.com We will retain your information for a reasonable period or as long as the law requires. To help us keep our databases up to date, please let us know as soon as your contact details change or if you notice any inaccuracies in them.
This website (“homezie.uk”) is operated by (“Homezie”) Homezie Ltd a company registered in England and Wales under number 12080156 whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. These terms and conditions describe the legal framework under which you agree to participate on our site, what your rights and responsibilities are and what you can expect from us. By visiting or using this site, you hereby agree to and accept these terms and conditions. If you do not agree with these terms and conditions then you are not authorized to use this site.
Information on this site is posted in good faith and updated regularly, but Homezie cannot guarantee its completeness and accuracy. Homezie does not accept any liability to you or any third party for any error or omission on this site. Homezie may change, update or delete the terms and conditions or any information on this site without prior notice. Homezie does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components. Homezie is not liable for any direct or indirect loss resulting from your use of the information on this site, except we shall be liable for death and personal injury resulting from our negligence.
In addition to the site terms and conditions if you place a booking through Homezie, separate Terms and Conditions will apply. Which Terms and Conditions apply will vary depending upon whether you book a Homezie operated property or one from our partners. For a copy of the Homezie Terms and Conditions please click here. You will be notified of the relevant terms and conditions at the time of booking. In the event of any inconsistency between the Booking Terms and Conditions and the Site Terms and Conditions, the Booking Terms and Conditions prevail.
The Homezie name, logo and all related product and service names, design marks and slogans are the trademarks or service marks of Homezie. All other names, logos and all related product and service names, design marks and slogans used on this site are the trademarks or service marks of their owners. All rights are acknowledged. The copyright in all apartment details, slides, photographs, images, maps, travel information and other material on this site rests with Homezie or its suppliers. Your access to the material and products or services available through this website does not give you a license to modify, display, license, transfer, sell, reproduce, distribute or otherwise use any material (including data), apart from making limited copies of your booking details for your personal use only. You may link to the home page of this site, but may not: deep-link or use frames to limit the complete and full intended use of this site; bypass or circumvent any measures employed by Homezie to limit such deep linking or use of frames; impose, in Homezie’s opinion, an unreasonable or disproportionately large load on this website; use any robot, spider, scraper or other automated means or manual process to access, monitor or copy any material on this website; or you may not use in any way these rights or other intellectual property rights in material relating to this website without the prior written consent of Homezie.
You must keep secure any means of identification which Homezie supplies to you in order to use any services on this site. You acknowledge that you will be financially responsible for all use of this website including the use of your account by others. You must supply accurate and not misleading information when using any services on this site. You confirm to Homezie that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all the terms and conditions contained within.
This site may contain hyperlinks or references to other sites operated by parties other than Homezie. These references or hyperlinks are provided purely for reference only. Homezie does not control them and is not responsible for their content or the use of them. Homezie’s inclusion of hyperlinks to such sites does not imply any endorsement of the material on such sites or any association with their operators.
As a condition of your use of this site you warrant to Homezie that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions and notices.
These site terms shall be governed by English law. Any disputes involving this site shall be subject to the jurisdiction of the English courts.